Multi‑Centre Childcare Provider Streamlines Operations with Little Vista

Helping six centres and 350 children operate efficiently

 

Rory McGrath from Homework Hub oversees six childcare settings, including after-school and preschool programmes, caring for approximately 350 children each week. With a seventh centre opening in September, the organisation anticipates supporting up to 400 children. Managing multiple sites brought significant administrative challenges, which prompted Rory to implement Little Vista to streamline operations and reduce paperwork.

 

This multi-centre childcare provider operates across six locations, offering flexible care for both full-time and part-time children. Rory is responsible for ensuring consistent operations across all centres, from attendance and compliance to invoicing and parent communication.

The Challenge

Administrative burden limiting expansion

Prior to Little Vista, the administrative workload made expansion nearly impossible. Tracking attendance, managing fees, coordinating staff, and handling compliance across multiple sites was labour-intensive. Rory recalls Friday evenings spent manually reconciling bank statements, checking payments, and following up with parents. Inspections added additional stress, with staff needing to navigate thick binders of paper records. The sheer volume of paperwork restricted growth and increased operational risk.

Without the right tool and support, expanding to six centres would not have been feasible. The administrative burden alone was holding us back.

Rory McGrath Homework Hub
The Solution

A unified platform for operational efficiency

Little Vista provided a single platform to manage attendance, compliance, invoicing, and parent communication. Key features that transformed day-to-day operations include:

  • Easy Fees: Automates invoicing and payment tracking, reducing manual checks and follow-ups. Homework Hub highlights the visual overview of payments and the annual scheduling features that adjust fees automatically for term and non-term times.
  • Real-Time Data: Attendance and compliance information is centralised and accessible across all centres, simplifying oversight and planning.
  • NCS Monitoring: Alerts and colour-coded systems track children’s NCS numbers, helping ensure funding eligibility and timely renewals.
  • Inspection Ready: All records and documentation are available at a click, easing the inspection process and ensuring compliance.
  • Support & Training: Little Vista’s team provided proactive, responsive support and training for new staff, ensuring smooth onboarding and ongoing guidance.

Little Vista continuously upgrades its features, listens to providers, and has been a game changer for our growth.

Rory McGrath Homework Hub
The Results

Time savings, accuracy, and confidence

  • Significant time savings: Homework Hub estimates Little Vista saves the equivalent of 1.5 staff members, roughly 40–45 hours per week, on administrative tasks alone.
  • Improved accuracy: Automated systems reduce errors in attendance tracking, invoicing, and compliance reporting.
  • Staff confidence: The intuitive platform increases staff efficiency and engagement, with less time spent on paperwork.
  • Inspection readiness: With centralised data, inspections are faster, smoother, and less disruptive.
Business Benefits

Supporting growth without increasing admin burden

Little Vista has allowed Homework Hub to manage six centres effectively, with plans to expand further. Staff spend more time on meaningful work with children and less on administrative tasks. The Easy Fees feature, real-time dashboards, and NCS monitoring ensure compliance and financial oversight, while support from Little Vista provides reassurance and proactive guidance.

If Little Vista disappeared tomorrow, I couldn’t revert to manual paperwork. It would be impossible to manage operations efficiently across multiple centres.

Rory McGrath Homework Hub

Find out how Little Vista can save your childcare centre time and admin

Discover how Little Vista can help multi-centre childcare providers streamline operations, reduce admin workload, and improve parent communication. Book a free demo today to see it in action.